Who holds the licence

Online gambling services on this website operate under Anjouan License No. ALSI-152406028-FL2, issued by the competent authority in Anjouan. This licence authorises remote casino gaming for eligible players, subject to ongoing compliance checks.

The operator must meet all licensing conditions, including technical standards, player protection, and financial integrity. The licence number appears in the site footer and in relevant policy documents so you can confirm its status at any time.

Scope of authorisation

The licence permits the following activities for remote casino gaming:

• Hosting and delivering RNG based games and live dealer streams through certified platforms.
• Accepting player deposits and processing withdrawals in approved currencies and via compliant payment methods.
• Running promotions that follow published terms and do not misrepresent odds or outcomes.
• Conducting identity and affordability checks to prevent underage or unauthorised play.

Jurisdiction and player eligibility

Access to real-money products is restricted by location and age. You must be at least 18 years old and based in a territory that permits online gambling with an Anjouan-licensed operator. The site may apply geo-blocking, IP checks, and payment screening to enforce these requirements, and may decline service if eligibility cannot be confirmed.

Age and verification

KYC procedures are a condition of the licence. You may be asked to provide proof of identity, address, and payment ownership before depositing, before a withdrawal, or when a risk trigger is met. Documents are assessed by the security team and encrypted both at rest and in transit.

Extended verification may be requested for higher-value transactions. If verification is not completed, the account may be suspended and any pending withdrawals paused until the checks are finished, in line with licensing rules.

Fairness and RNG testing

All RNG titles on the site must come from studios that certify their game mathematics and use audited random number generators. Game files are supplied by regulated vendors and are not modified by the operator. Live dealer streams are delivered by licensed studios that publish table rules and payout models.

Responsible play tools

The licence requires practical tools that help players stay in control of their activity. The account area includes:

• Deposit limits that can be set daily, weekly, or monthly.
• Time reminders that display session length.
• A cooling off option that can be applied for a defined period.
• Permanent self exclusion options administered according to policy.

These tools are open to all registered customers and stay active across sessions unless you change the settings. Requests to lower a limit take effect promptly, while increases may be subject to a waiting period.

Payment controls and AML

Payments are processed through vetted providers that support secure authentication. Withdrawals are returned to the original funding source where possible, and additional proof of ownership may be requested for certain methods. Transfers that fail risk checks will be cancelled and the account placed under review.

Anti-money laundering controls are built into the cashier and back-office monitoring. The operator screens transactions against internal thresholds and external data sources, as required by the licence and applicable law. Suspicious activity may be reported to the relevant authority without prior notice to the customer.

Complaints and dispute resolution

To raise a complaint, contact customer support through the on-site help channel. Include your username, the date of the event, and any supporting screenshots so the team can review logs efficiently.

If the matter is not resolved through the internal process, you may request escalation to an independent dispute channel as described in the help centre. The operator will share relevant records and a final position statement in line with licensing guidance.

How to verify our licence

You can confirm the licence number shown on this page by comparing it with the details in the site footer or by requesting official licence documents directly. Any changes to licensing status will be reflected here and in other policy notices without delay.

Data protection and privacy

Personal information collected for licensing and compliance purposes is processed on a lawful basis covering contract performance and legal obligations. Access is restricted to trained staff and the service providers needed to operate the platform. Further detail on retention periods, access requests, and cookie use appears in the Privacy Policy.

Documents uploaded for verification are encrypted and stored in systems with role-based access controls. The operator carries out periodic access audits and removes files that are no longer required under retention schedules.

Technical standards and uptime

Licensing rules require the platform to maintain secure communications, keep player funds separate from operational accounts, and log critical events. Routine maintenance windows may be scheduled to apply security patches and provider updates. Any interruption is handled under a standard incident process with rollback procedures and a post-event review.

Prohibited activities

The following actions breach licensing terms and will result in account closure, along with potential forfeiture where permitted by law:

• Creating multiple accounts or using a false identity.
• Allowing another person to access your account.
• Using payment instruments without the owner’s consent.
• Employing bots, scripts, or any tool that manipulates game outcomes.
• Laundering funds or attempting chargeback abuse.

Territorial restrictions

Some countries prohibit or restrict remote gambling. The site may prevent registration or block play from those locations and may cancel wagers placed in breach of local law. Players are responsible for confirming that their use of the service complies with the laws that apply to them.

Changes to this notice

This Licensing page will be updated whenever the licensing authority, licence number, or operational obligations change. Material updates take effect upon publication. Continued use of the site after an update constitutes acceptance of the revised terms.

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